TERMS AND CONDITIONS

LG Car Parts
Last updated: 19/09/2025

1. COMPANY INFORMATION

Company: LG Car Parts
Address: Volkmarstraße 1-7, Halle Nr.9.c, D-12099 Berlin, Germany
Phone: +47 021 557 687 020
Email: info@lgcarparts.com

2. ACCEPTANCE OF TERMS

By accessing and using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please contact us before placing an order.

3. SERVICES PROVIDED

LG Car Parts provides:

• Online catalog and search service for automotive spare parts

• Personal user accounts for order management

• Sale and delivery of automotive spare parts

• Customer support services

• Warranty and return services

4. USER ACCOUNTS

4.1 Registration

• Users must provide accurate and complete information during registration

• Users are responsible for maintaining the confidentiality of their account credentials

• Users must notify us immediately of any unauthorized use of their account

4.2 Account Responsibilities

• Users must be at least 18 years old to create an account

• Business customers must provide valid business registration information

• Users are responsible for all activities under their account

5. ORDERS AND PAYMENTS

5.1 Order Process

• All orders are subject to availability and confirmation

• We reserve the right to refuse or cancel orders at our discretion

• Prices are displayed in applicable local currency and include applicable taxes where required

5.2 Payment Terms

• Payment must be made at the time of order

• We accept major credit cards and other payment methods as displayed

• All payments are processed securely through authorized payment providers

6. DELIVERY AND SHIPPING

6.1 Delivery Areas

Our delivery services cover:

• United Arab Emirates (UAE)

• Monaco

• Switzerland and other EU members

• USA

•  and other counties.

6.2 Shipping Terms

• Delivery is handled through authorized postal and courier services

• Delivery times are estimates and not guaranteed

• Risk of loss passes to customer upon delivery to carrier

• Additional customs duties or taxes may apply and are customer's responsibility

7. WARRANTIES AND RETURNS

7.1 Product Warranties

• Products are covered by manufacturer warranties where applicable

• Warranty terms vary by product and manufacturer

• Warranty claims must be submitted within the specified warranty period

7.2 Return Policy

Returns of parts are accepted only in cases of manufacturing defects. Each return request will be reviewed and processed on a case-by-case basis.

Returns must be initiated within 14 days from the date of delivery.

The Company reserves the right to inspect returned items to verify manufacturing defects before processing any refund or replacement. Parts returned due to buyer's error, normal wear and tear, or damage caused by improper installation or use are not eligible for return.

8. LIMITATION OF LIABILITY

8.1 Service Limitations

• We are not liable for delays or failures due to circumstances beyond our control

• Our liability is limited to the purchase price of the specific product

• We do not guarantee continuous, uninterrupted service availability

8.2 Product Liability

• We are not responsible for installation errors or misuse of products

• Customers are responsible for ensuring product compatibility

• Professional installation is recommended for complex parts

9. INTELLECTUAL PROPERTY

• All website content, trademarks, and intellectual property remain our property

• Users may not reproduce, distribute, or create derivative works without permission

• Product information and images may be proprietary to manufacturers

10. PRIVACY AND DATA PROTECTION

• Personal data is collected and processed in accordance with applicable privacy laws

• We implement appropriate security measures to protect user data

• Data may be transferred internationally as necessary for service provision

• Users have rights regarding their personal data as provided by applicable law

11. GOVERNING LAW AND JURISDICTION

11.1 Applicable Law

These terms are governed by the laws of Germany, where our company is registered.

11.2 Dispute Resolution

• Disputes will be resolved through German courts

• For consumer disputes, local consumer protection laws may apply

• We encourage resolution through direct communication before formal proceedings

12. FORCE MAJEURE

We are not liable for delays or failures due to:

• Natural disasters

• Government actions

• Labor strikes

• Transportation disruptions

• Other circumstances beyond our reasonable control

13. MODIFICATIONS

• We reserve the right to modify these terms at any time

• Changes will be posted on our website

• Continued use after changes constitutes acceptance of new terms

14. TERMINATION

• We may terminate user accounts for violation of these terms

• Users may close accounts at any time

• Certain provisions survive termination (payment obligations, limitations of liability)

15. SEVERABILITY

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in full force.

16. CONTACT INFORMATION

For questions about these Terms and Conditions:

Email: info@lgcarparts.com
Phone: 
Address: Volkmarstraße 1-7, D-12099 Berlin, Germany